In this HFS videocast, Hemal Shah, Global Head of Travel, Transportation, Hospitality & Logistics at Sutherland, joins Melissa O’Brien to discuss the evolving landscape of the travel industry. They delve into how technology and ecosystem collaboration are key for businesses to differentiate and thrive in the future. From leveraging AI to enhancing customer experiences, this session offers crucial insights for industry leaders aiming to stay ahead. Watch the full discussion to explore strategies that will define the next horizon for travel and logistics.
