The insurance industry stands at a crossroads, where trust—not just technology—determines the success of AI transformation. Despite a decade of pilots, only a fraction of insurers have achieved enterprise-scale AI deployment. The reason? A lack of trust, explainability, and governance.
This whitepaper introduces Sutherland’s Insurance AI Hub — a complete ecosystem that enables responsible, measurable AI deployment at scale. Built with over 60 domain-trained AI agents and ethical AI infrastructure, the Hub turns AI from an experimental tool into a trusted enterprise asset.
Key Takeaways:
- Learn why most AI pilots fail and how to escape the “pilot trap.”
- Discover the three-layer architecture powering responsible, scalable AI in insurance.
- Explore real-world metrics on claim acceleration, cost reduction, and audit traceability.


