Adapt and Accelerate Growth with Transformation Engineering

Through challenging times, we’re partnering with businesses to help them grow and outpace the competition. 

Engineering New Experiences

Change is all around us. In business, organizations must continuously adapt to fast-changing employee and customer needs. They need to constantly engineer for growth in order to secure the future of their organization.

At Sutherland, we help you modernize current operations to transform the future of your business. Whether you need to optimize business processes and operations, consolidate and redesign shared services, or design a next-gen operating model to support a distributed workforce. We can support your business with a broad range of strategic transformation services.

Domain Experts Who Make the Complex Clear

At Sutherland, we partner with clients to drive effective digital transformation, advance brands and outpace the competition. 

We leverage design thinking to build human-centric transformation strategies and operating models. It's an approach that perfectly balances people, process, technology, quality, and performance to drives business outcomes. Our digital and automation strategies and business process models are grounded in deep domain and operational expertise, and powered by Sutherlands best-in-class platforms and enabling technologies.

From designing a business case for transformation through to implementation and risk mitigation, Sutherland is the ideal partner to tackle your most critical business challenges.

Key Benefits

Business continuity in turbulent times.
Experience a healthier and happier global workforce.
High productivity and lower operational costs.
Domain and operational excellence.
Backed by proven digital tools and solutions.

Strategy Consulting

Determine the right strategy to grow business, minimize cost and outpace the competition.

  • Digital Maturity Assessment
  • Growth & Direct to Consumer Strategy
  • Business Transformation Process Consulting

Digital Transformation

Design human-centric approaches to digital transformation that also drive business outcomes.

  • Digital Transformation Consulting & Process Mapping
  • Omnichannel Framework Design & Implementation
  • Customer Experience & Engagement Transformation

Operating Model Design

Redesign and streamline your organizational processes to maximize efficiency.

  • Future of Work Design
  • Contact Center Transformation
  • Consolidation & Shared Services Design

Case Study Yielding positive results in terms of cost savings, efficiency, and productivity

Greater Productivity Through Digital Transformation

Our Results


Reduction in Cycle Time

Find Out How