Global Consumer Goods Giant Gains 2.8% Revenue Savings and Cuts Working Capital 3.4% with Sutherland’s eSeal

Industry: Retail & Consumer Packaged Goods | Services: Automation

Client Overview

The client is a global leader in consumer goods—covering food, beverages, home care, personal care, and beauty—with operations across 190+ countries. They sought to digitize and streamline their Sri Lanka operations’ warehouse and dispatch system to reduce inefficiencies, product loss, and improve visibility.

The Challenge

Inaccurate Dispatches and Poor Inventory Control Eroded Profitability

In their Sri Lanka operations, the client struggled with misidentification of products, inefficient storage, dispatch errors, and uneven application of FIFO/LIFO rules. These inefficiencies led to product obsolescence, revenue leakage, and limited supply chain transparency, as there was no unified tracking across production, warehousing, and dispatch.

Sutherland Solution

eSeal®:Real-time Visibility, Automated Dispatch, and Unified Inventory Tracking
Sutherland deployed eSeal®, a digital supply chain visibility platform, integrated across production lines, warehouses, and logistics. The system:

1. Enabled real-time tracking of products from packaging to dispatch
2. Automated dispatch decisions (FIFO/LIFO) to reduce expiry risk
3. Centralized tracking of dispatched goods for end-to-end supply chain visibility
4. Minimized manual labor and errors by digitizing asset movement
5. Streamlined operations to reduce latency and improve accuracy

The Outcome

Measurable Operational Gain, Savings, and Visibility Unlocked

By implementing eSeal®, the client realized 2.8% in revenue savings by cutting wrong dispatches, and reduced material expiry losses by 3.0% through more consistent management of product lifecycles. Additionally, working capital was reduced by 3.4%, thanks to more efficient inventory turnover and lower buffer stocks. The digitized, automated system enhanced compliance, efficiency, and transparency across the supply chain, while reducing manual labor and errors.