Industry: Healthcare | Services: Digital Engineering Services, Digital Assurance
Client Overview
A global medical technology company, operating in more than 100 countries, delivering advanced medical devices and services to healthcare providers worldwide. The client sought to raise quality, speed, and cost efficiency in validating and delivering software and imaging solutions at scale.
The Challenge
Accelerating Assurance Over Complex Medtech Domains Without Compromising Quality
The client faced growing pressure to deliver new features, clinical imaging solutions, and regulatory-compliant software updates across multiple verticals—while maintaining extremely high quality and reliability. Manual testing processes, fragmentation across clinical, imaging, and financial modules, and the critical nature of medical devices posed significant obstacles to speed and defect control
Sutherland Solution
Build a domain-aware, scalable test infrastructure with embedded automation
Sutherland established a dedicated development and testing site with over 140 domain-trained personnel, including physicians, radiologists, and healthcare IT experts. Scrum teams were formed to operate in real clinical contexts. Activities included product verification and validation across imaging and embedded systems, end-to-end automation, quality engineering, business intelligence tied to quality, and continuous test automation. Processes were optimized, redundancy removed, and automation scaled across clinical and financial modules.
The Outcome
Unleashed Speed, Quality and Operational Agility
Thanks to the integrated assurance model, the client achieved a 96% reduction in testing effort and realized 30× faster execution times. Overall cycle times fell by 66%, enabling faster delivery and iteration. Clinical imaging error rates declined, and staff could be reallocated to higher-value tasks. Recognizing this exceptional performance, the client inducted Sutherland into its Gold Partnership for Strategic Vendors—a testament to delivering measurable, mission-critical outcomes.
KEY OUTCOMES
Reduction in testing effort, shifting from manual to automation
Faster test execution compared to prior manual processes
Decrease in overall cycle times



