June 9-12, 2025 | Caesars Forum, Las Vegas

Sutherland at Customer Contact Week 2025

Meet Our Experts

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Meet us at #CCWVegas
Booth No. 1132

CCW Vegas 2025 is the world’s largest customer contact event, bringing together the brightest minds in CX, contact center innovation, and customer engagement to shape the future of experience delivery.

As we return to CCW this year, we’re unveiling transformative innovations that place AI at the heart of customer experience orchestration. From predictive and generative AI that fuels proactive service, to an AI-powered experience hub that unifies channels and touchpoints, and intelligent agent assist tools that boost performance and satisfaction—we’re defining what exceptional CX looks like in the AI era.

Join us at #CCWVegas25 to experience how Sutherland is orchestrating connected journeys that delight customers, empower employees, and deliver measurable business impact.

Our Demos

Experience a curated preview of Sutherland’s Digital Acceleration Centers from Bengaluru and London—featuring immersive AI-led demos that bring bold innovation and real-world CX impact to life.

AI-Driven CX, End-to-End

Reimagining the CX Core

Agentic AI in Action

Enterprise Co-Pilots with Google & Microsoft

Powering Transformation with AI Platforms

Agent Success

Enhance customer support effectiveness and experience

Agent Success
Translate AI™

AI-powered multilingual customer support for a global customer base

Translate AI™
CX 360

Understand customer behavior across channels to deliver superior CX

CX 360
Sentinel AI™

Predictive Network Intelligence for Superior Reliability

Sentinel AI™

Meet Sutherland Leaders at #CCWVegas

Sriram Panchapakesan
Sriram Panchapakesan
CEO of Tech, CME & UtilitiesLinkedIn Icon
Paulo Silva
Paulo Silva
Head of Sales, Tech, CME & Utilities
Kevin Kenny
Kevin Kenny
VP, TechLinkedIn Icon
Jeana Asmaro
Jeana Asmaro
VP, Client Experience & Strategy
Chris
Chris Symons
VP, Travel & LogisticsLinkedIn Icon
Donna Foust
Donna Foust
VP, Retail & CPG
Colman Brodsky
Colman Brodsky
VP, Healthcare
Rob Alexander
Rob Alexander
AVP, Banking and Financial ServicesLinkedIn Icon
Vamsi Uppu
Vamsi Uppu
AVP, Manufacturing
Gopal Ummadisetti
Gopal Ummadisetti
AVP, Digital Engineering ServicesLinkedIn Icon
Logan Kelly
Logan Kelly
Product Manager, Innovation Labs R&D
Rob
Rob Schneider
AVP, Customer Experience Solutions LinkedIn Icon
Iman Karimi
Dr. Iman Karimi
SVP, Global Head of Data ScienceLinkedIn Icon
Sarfraz
Sarfraz Amin A
AVP, Platforms Solutions GroupLinkedIn Icon
Richard Kean
Richard Kean
Manager, Banking and Financial Services

Book a meeting with us to grab a SPOTIFY GIFT CARD onsite at #CCWVegas. We will follow up to lock in your preferred time.

Thanks for reaching out!

We look forward to talking soon.