Meet us at #CCWBerlin
Booth G 26 – Hall 2
CCW Berlin 2026 is Europe’s leading international congress and trade fair for customer service, contact center management, and customer dialogue, bringing the entire CX ecosystem together in the heart of Berlin.
This year, Sutherland is showcasing AI-led innovations that are transforming how enterprises design, deliver, and scale modern customer experiences. From predictive and generative AI that powers proactive, human-centered service, to our AI-driven experience hub that unifies channels, and intelligent agent-assist solutions that elevate speed and compliance—Sutherland is redefining best-in-class CX in the age of intelligent automation.
Visit us at Booth G 26 – Hall 2 to see how we’re engineering connected, autonomous, and insight-rich customer journeys that delight customers, empower frontline teams, and drive measurable business impact.
Solutions Showcase
Experience a curated preview of Sutherland’s Digital Acceleration Centers from Bengaluru and London—featuring immersive AI-led demos that bring bold innovation and real-world CX impact to life.
AI-Driven CX, End-to-End
Seamlessly connect intent to resolution with AI-powered point solutions that unify channels, context, and conversations.
Reimagining the CX Core
Transform enterprise CX with agentic AI, HiTL orchestration, and platforms like Salesforce Agentforce, Ushur, Cyara, and LivePerson.
Agentic AI in Action
Drive intelligent automation — from inbox triage to GenAI governance — with tools like TrustInAI, Content Control, and Agile Automation.
Enterprise Co-Pilots with Google & Microsoft
Accelerate CX innovation with secure, scalable AI via Google Agents Space, Microsoft Autogen, and orchestration frameworks.
Powering Transformation with AI Platforms
Comprehensive security platform for your remote workforce
Gen AI Voice BotEnhance customer support effectiveness and experience
Sutherland Agent SuccessAI-powered multilingual customer support for a global customer base
Sutherland Translate AI®Smarter Knowledge Management with AI
Smartleap® HelptreeUnderstand customer behavior across channels to deliver superior CX
Sutherland CX360®Predictive Network Intelligence for Superior Reliability
Sutherland Sentinel AI®Meet Sutherland Leaders at CCW Berlin 2026
