Healthcare providers face growing challenges, including administrative burdens, workforce shortages, and rising costs, while striving to deliver high-quality, personalized care. Digital transformation is essential to streamline operations, enhance efficiency, and meet evolving patient expectations in a value-based care environment.
Sutherland enables AI-driven, cloud-powered transformation to automate workflows, improve system performance, and enhance patient experiences. By optimizing processes and integrating technologies like EHRs, providers can reduce costs, boost scalability, and deliver more efficient, patient-centric care.
10-15%
Increase in revenue
30%+
Increase in productivity
95%
Increase in patient satisfaction scores
50%
Cycle time reduction
100%
Regulatory compliance
Case Studies
Our Solutions
With extensive healthcare domain expertise, Sutherland delivers digital transformation for healthcare providers through intelligent, scalable, and human-centered solutions that drive meaningful and lasting impact.Our approach integrates process redesign, digital engineering, and AI embedded into day-to-day operations to ensure transformation delivers measurable, real-world results.
Provider Enterprise Services
Strategic integration of AI, cloud, and digital tools designed to shape a future-ready, connected care environment.
EHR Implementation Services
Tailored EHR solutions featuring seamless data migration and workflow alignment for sustained clinical adoption.
EHR Workflow Optimization
Redesigning processes to eliminate bottlenecks, reduce errors, and maximize time spent on patient-centered care.
Customer Experience
Modernizing contact centers with conversational IVR and virtual assistants to build a connected engagement model.
Digital Front Door
Interconnecting EHRs, portals, and telehealth for smooth data flow and enhanced, analytics-driven communication.
Intelligent Automation
Streamlining clinical and RCM processes with AI that adapts to real workflows and delivers consistent, scalable outcomes.
Clinical Product Support
White-glove adoption services and 24/7 technical assistance to improve clinician satisfaction during transitions.
Foundation System Integration
Orchestrating clinical and administrative data to transform fragmented environments into connected care experiences.
Managed Compliance Operations
Maintaining institutional-grade security and HIPAA compliance through automated audit and monitoring protocols.
E-Hub
Automate health information exchange between providers and payers
Enterprise Applications & ERP
Modernizing ERP environments through cloud migration and intelligent automation for reduced operational complexity.
Legacy Data Archival (IMPACT)
Consolidating records from decommissioned systems into a single, secure patient record that ensures total data integrity.
Patient Survey Management Platform
Patient survey management platform for healthcare providers
Quality Engineering and Digital Assurance
Redefining quality with AI-driven testing and self-healing automation to accelerate delivery and performance.
SmartHealthConnect and SmartHealthAnalytics
Manage large volumes of healthcare data with and deliver actionable insights
Smart MedCoding
Medical coding workflow platform with autonomous coding
SmartRev
Analytics-driven insurance and self-pay AR follow-up platform
Sutherland SmartCred®
Omnichannel outreach through our SmartCred platform reduces provider friction and cuts turnaround time
Cloud Transformation
Secure, cloud-first modernization using pre-built EHR connectors and AI-enabled DevSecOps for compliant scaling.
Data and Analytics
Creating a unified, FHIR/HL7-compliant data fabric that moves providers from reporting to AI-driven decision-making.
Healthcare System Integration
Achieving true interoperability via FHIR, HL7, and modern APIs to unify workflows across the clinical enterprise.
Healthcare Platforms
Cross-Functional Platforms
Why Sutherland
Trusted Health Partner
With 38+ years in healthcare, 75 clients, multi-year partnerships, 80+ NPS, and trusted by global brands.
Tailored Digital Health Solutions
363 inventions under patents, 250+ powered by AI, with 20+ next-gen and custom innovations for critical needs.
Global Healthcare Expertise
5,000+ healthcare experts across 15+ locations delivering best practices to enhance your capabilities.
Agile and Stable Delivery
High stability, minimal churn, and flexibility to adapt quickly, ensuring consistent, high-quality outcomes.