Empowering Digital Excellence for Modern Manufacturing
Today, global enterprises are reimagining business and operating models to build resilience and future-proof their operations. This requires continuous innovation, portfolio diversification, and strategic cost management, all while maintaining a relentless focus on delivering exceptional customer experiences and quality.
As technology advances and customer expectations escalate, agility, adaptability, and ecosystem-wide collaboration are imperative. In a competitive landscape, seamless integration and real-time collaboration across the manufacturing and supply chain are vital to elevating experiences for employees, partners, and customers.
At Sutherland, we redefine and elevate business processes by delivering advanced solutions across manufacturing and supply chain operations.
- Drive Efficiency and Optimize Costs using intelligent automation and AI analytics to streamline workflows, boost productivity, and lower expenses through data-driven automation.
- Adopt a Digital-First Strategy with cloud and advanced analytics to enhance agility, collaboration, and visibility while reducing manual tasks and accelerating development.
- Transform the Omnichannel Experience by leveraging real-time data to optimize inventory, scheduling, and delivery, creating faster, personalized experiences and driving growth.
Segments We Serve
Using digital interventions, automation, and business process excellence, we help sectors across the Manufacturing industries (Discrete and Process Manufacturing, Automotive, and Aviation & Aerospace) optimize their operations, improve productivity, and enhance employee, partner, and customer experiences.
Discrete Manufacturing and Process Manufacturing
Automotive
Aviation & Aerospace
Unlocking Digital Performance
Trusted Partner to Global Brands
With a client base of 400+ global brands, with over half of them being Fortune 500 companies, we bring the innovation and cultural insight needed to support your unique business landscape. Whether leading focused transformations or managing complex operations, we act as an extension of your team, seamlessly handling business processes. From strategy to execution, we drive measurable results and deliver tangible value.
Industry-Leading Domain Expertise
With over a decade of experience in manufacturing domain and strategic partnerships with some of the largest manufacturing sector clients, we understand the industry’s complexities, from production inefficiencies to digital transformation needs. Our tailored solutions align with your strategic goals, optimizing every aspect of your operations.
Innovation at the Core
Transformation demands a balance between operational efficiency and scalable innovation. Through our global Digital Acceleration Centers, we partner with clients to turn visionary ideas into actionable solutions, aligning with current business needs and adapting for future evolution. Leveraging deep expertise and insights from millions of customer interactions, we deliver high-impact, cost-effective innovations that drive lasting value.
Outcome-Based Partnership Model
More than 40% of our client partnerships are outcome-based contracts. With our industry-leading outcome-based partnership model,we win when you win. Whether you’re at the beginning of your transformation journey or looking to fine-tune existing systems, we deliver tailored solutions that fit your DNA and drive the outcomes that matter most to you.
Advanced Capabilities
Accelerate innovation with our advanced capabilities, powered by over 200 patented inventions across AI and critical technologies. By integrating Industry 4.0 solutions into every aspect of your business, we help you meet evolving demands and achieve a competitive advantage. From enhancing customer experiences to automating processes, our digital solutions are scalable and tailored to your specific needs.
Embracing a Digital-First Approach with Our AI-powered Platforms
Analyze
Deliver actionable insights for strategic decision-making
Analyze every customer interaction and turn them into actionable insights, no matter what of your enterprise touches them
Sutherland CX360<strong>™</strong>Redesign complex business process
ProdigyIntelligent data extraction platform
Extract.AIAutomate
Maximize efficiency with autonomous operations
Robotic process automation
Robility®Cloud based language extraction tool
Sutherland Translate AI®Digital assurance solution driven by automated test platform
CloudTestrAugment
Enhance human tasks with AI support for faster, more accurate autonomous operations
Sutherland’s Supply Chain as a Service (SCaaS) transforms operations by providing visibility into every function, from procurement to finance. Our strong platforms, services, and solutions promote data-driven decisions and deliver clear, measurable results.
End-to-End Supply Chain as a ServiceCloud based IoT platform leveraging 5G and Edge computing to deliver operational efficiency, decision process and personalized customer experience
SutherlandOSImprove usability, effectiveness, and intelligence of your knowledge base with our knowledge management platform, powered by robust decision network architecture
Sutherland HelptreeOracle upgrade assistant
EBS UpgradeWe deliver meaningful business outcomes and Straight-Through processing (STP) via a suite of digital finance offerings
Digital FinanceFrom energy management to CO2 emissions reduction to repair and maintenance optimization, gain a complete view of your facilities in one united platform
Intelligent Facilities ManagementOur BPaaS Offerings
Delivering end-to-end digital supply chain solutions with integrated technology, expert management, and outcome-driven results for the manufacturing sector.
Sutherland’s Supply Chain as a Service (SCaaS) transforms operations by providing visibility into every function, from procurement to finance. Our strong platforms, services, and solutions promote data-driven decisions and deliver clear, measurable results.
End-to-End Supply Chain as a ServiceOur Partners
API management platform enabling businesses to design, secure, and scale APIs
API Management
AI-powered tools to enhance customer experience management.
Contact Center
Intelligent automation solutions to help businesses reimagine their operations
RPA/OCR
Cutting-edge communication and collaboration solutions for enhancing customer engagement.
Contact Center
With AWS, we consistently deliver innovation and tangible business value for clients.
Cloud Hosting, Data Warehouse
Cloud services enabling businesses to build, deploy, and manage enterprise applications.
Cloud Hosting, Data Warehouse
Enhancing data flow and providing seamless connectivity across your digital ecosystem.
API Management
Google’s AI-powered platform for creating conversational experiences through chatbots and voice assistants.
Contact Center
Contact center solutions for optimizing operations and enhancing customer experiences.
Contact Center
Unlock the power of scalable, secure, and innovative cloud solutions.
Cloud Hosting, Data Warehouse
Data management solutions for harnessing insights and scaling innovation.
Business Intelligence
Powerful data analytics and visualization tools for driving enhanced business performance.
Business Intelligence
Cloud-based accounting software that automates and improves accuracy in financial close processes.
R2R/P2P
Delivering cutting-edge enterprise solutions for accelerating digital transformation journeys.
CRM
Enabling integration of diverse systems and enhancing data connectivity.
API Management
With Oracle, we provide clients the comprehensive digital solutions they need to succeed.
Cloud Hosting
Powering actionable insights and data-driven decision-making at scale.
Business Intelligence
Harness the power of Salesforce’s CRM solutions to transform customer experience.
CRM
Comprehensive procurement and supply chain solutions for enhancing efficiency.
R2R/P2P
Solutions for streamlining travel and expense management processes.
R2R/P2P
Enabling organizations to scale advanced analytics and AI capabilities.
Business Intelligence
Enabling simplified digital workflows and enhanced service management capabilities.
CRM
With Snowflake, we help transform companies into data-driven enterprises.
Data Warehouse
Propelling data-driven decision-making with powerful visual analytics.
Business Intelligence
Advanced OCR technology for automating text extraction from images and documents.
RPA/OCR
Solutions for financial close automation and compliance.
R2R/P2P
With UIPath, we unlock the full potential of automation to drive agility and efficiency.
RPA/OCR
Enabling advanced customer engagement solutions for improving CX.
Contact Center
Empowering organizations to deliver exceptional customer support experiences.
CRM
