Sep 30 – Oct 3, 2025 | Hyatt Regency Chicago

Sutherland at Becker’s Health IT + Digital Health + RCM Annual Conference

Meet Our Experts

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From Silos to Systems – Reimagine Your RCM!

Becker’s Health IT + Digital Health + RCM Conference is the premier event for healthcare leaders committed to implementing cutting-edge technologies, enhancing interoperability, staying ahead of cybersecurity threats, and building financial resilience. At this event, 540+ elite hospital and health system executives will share thought leadership on how to accelerate Revenue Cycle Management (RCM) transformation and create sustainable impact.

As a proud sponsor, Sutherland will participate in a semi-keynote panel discussion, “Revenue Cycle Transformation: Building a Future-ready Tech Stack” on 30th September 2025. Listen to Abhijith Godbole, AVP, Digital Solutions, Sutherland, as he will share insights on:

  • The latest technologies shaping RCM
  • Automation strategies that enhance efficiency
  • Data-driven approaches to modernizing revenue cycle operations

Join us to explore how to select and integrate digital tools that streamline workflows, improve patient financial experiences, and drive long-term success.

Outcomes We Deliver

$3B+

RCM collections annually

15%+

Improvement in collection rate

25%+

Reduction in TCO

25%

Reduction in AR Days

75%+

Average denial conversion

90%+

Average AR liquidation rate increase

Comprehensive RCM BPaaS Services

Our team of RCM experts, including certified coders and collection specialists, provides end-to-end revenue cycle support—from patient access to claims processing, denial management, and patient experience services. Sutherland’s full business office solutions include:

Front End

Patient Access Solutions

  • End-to-End Patient Access
  • Digital Order Management
  • Central Scheduling
  • Patient Registration Quality Assurance
  • Demographic and Insurance Verification
  • Pre-Certification and Authorization
  • Medical Necessity Checking
  • Financial Counseling with Propensity-to-Pay
  • Patient Liability Estimator

Provider Life Cycle Solutions

  • Prescreening
  • Missing Information Follow-up
  • Application Review
  • Primary Source Verification
  • Gap Analysis
  • Ongoing monitoring
  • CAQH Set Up Maintenance
Medical Coding

Health Information Processing

  • Multi-Specialty Autonomous Coding
  • Professional (Physician) Coding
  • Facility Coding
  • Charge Capture
  • Medical Necessity Checks
  • Pre-Bill Edits
  • Clinical Documentation Improvement (CDI)
  • Coding Audits
Back End

Patient Accounting

  • Billing
  • 3rd Party Collections
  • Self-Pay Collections
  • A/R Follow-up
  • Legacy A/R Conversions
  • Denials Management: Technical and Clinical
  • Payment Posting
  • Patient Contact Center Services
  • Reporting
  • Analytics
  • Credit Balances

Sutherland Isn’t Just A Service Provider—We’re Your Partner In Modernizing Healthcare Organizations From The Inside Out

Outcomes Driven Engagements

We focus on measurable business impact—from credentialing to revenue cycle and patient experience management—with guaranteed results.

Proprietary Tech Ecosystem

Over 200 AI and automation accelerators purpose-built to solve healthcare-specific challenges.

Deep Industry Experience

Trusted by top-tier providers to manage mission-critical processes across the value chain.

Best-in-Class Delivery

Full-service operations backed by intelligent automation, domain-led teams, and embedded AI.

Meet Sutherland Leaders in Chicago

Lesley Antes
Lesley Antes
VP, Business Development, HealthcareLinkedIn Icon
Wendy Young
Wendy Young
VP, Healthcare SolutionsLinkedIn Icon
Jean Romano
Jean Romano
VP, Client Partner, Healthcare SolutionsLinkedIn Icon
Nitin Upadhyaya
Nitin Upadhyaya
VP, CDELinkedIn Icon
Scott Ridley
Scott Ridley
AVP, CDELinkedIn Icon
Abhijith Godbole
Abhijith Godbole
AVP, FunctionalLinkedIn Icon

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