Exceptionally Engineered Experiences Delivered Through Digital Transformation

Deploying intelligent customer engagement  strategies for Communications, Media and Entertainment companies.

Our Industries

Intelligent Experiences Accelerating Growth

Disruption has accelerated the transformation and evolution of the Communications, Media and Entertainment industries (CME), driven by technical innovation and mainstream consumer adoption.

From communications, to streaming media and home automation, consumers have never had so much choice.  As a result, customer engagement has never been more important. In this highly competitive environment, Customer Experience is critical to building and maintaining leadership advantage.

Sutherland partners with you to deliver intelligent experiences for customers and employees, by deploying innovation at the intersection of business and technology. We accelerate your growth by building integrated cloud-based solutions leveraging  intelligent automation, process engineering and applied AI.  We are a global products and platforms powerhouse inside a trusted digital transformation company.


Ramped Up in 14 Months


Reduced Calls Per Customer Per Annum


Improvement in Accounts Receivables Issues


Increased NPS

Want To Learn More About Our Communications, Media & Entertainment Services?