Intelligent Automation (IA) is making possible a revolution in how knowledge work gets done. Hyperautomation is when IPA gets applied enterprise-wide to deliver better synergies across functions.
And it’s delivering results.
You’re talking about them with fellow IT pros. Reading about them in industry publications. Seeing their impact at the competition. Those results are inspiring you to act.
IPA automates knowledge work by mimicking the capabilities of workers with software and other tech. When those capabilities are brought together to address complex end-to-end business issues, both the business and its customers reap the rewards — from front- to back-office and everywhere in between.
So how can your organization avoid missing out on all the upsides of hyperautomation? And what can you do to help ensure everything that can be automated actually is — effectively and at speed?
Why Do Automation Efforts Fail?
Seven Things You Can Do to Stop It
Here are seven things you and your business can do now and in the future to make the most of the automation opportunities ahead. Naturally, there are more. But these make a strong foundation to build upon across the digital operations landscape.
- Start with the right process.
- Define what success looks like for your project and your organization.
- Commit to effective change management.
- Expand the scope of transformation.
- Establish the right governance.
- Never underestimate the importance of data.
- Stay the course.
While all of this might seem like a lot to consider, the truth is: each of these actions lie within your power to deliver. It’s simply a matter of choice, prioritization and resourcing.
You Don’t Have to Do It Alone
What’s even better? You and your business don’t have to do any of this alone. With business and technology so intertwined today, enterprise success only comes from a mindset forged in the trenches of solving tech challenges.
Embrace that fact. You simply cannot transform an organization or brand without a hybrid approach that fully integrates both business demand and technology sophistication. You know that amazing, novel technologies are now at your fingertips. But what you sometimes don’t know is just what business changes to prioritize and achieve with the technology.
For the business, it comes down to answering these questions:
- What projects should be prioritized?
- How can we deliver the results we’re looking for?
- Who can we trust to both tell us the truth and join us in the trenches?
Today’s tech-savvy business leaders are looking for partners to not just deliver, but to help them decide where to make their next, strategic operating investment.
At Sutherland, we partner with you to provide a pragmatic and practical view of what your business can accomplish using the right technologies in the right way. And we help you anticipate what to expect along the way. Our perspective on business transformation and hyperautomation comes from working in the technology trenches right alongside our clients.
If you would like to learn more, let’s talk.
Realize Better Business Outcomes with IPA
Banwari Agarwal is the CEO of Banking, Insurance, Retail, Manufacturing, Travel, and Logistics at Sutherland. Banwari brings deep expertise in digital technologies and operations and over 25 years of leadership experience across the US, Europe, and APAC. His strategic vision has driven transformative outcomes in digital business services across multiple industries, delivering innovative, cutting-edge solutions in finance, HR, procurement, and supply chain management.
