Automating for Digital Transformation
One of the nation’s largest health care insurers serves millions of people with individual, Medicare, and group health insurance plans for businesses and ranked on the Fortune 500 list in 2020 with a nearly $5-billion operating budget. It strives to improve healthcare making it more accessible to help people achieve livelong wellbeing.
Its highly manual and costly credentialing process required multiple, time- and resource-consuming outreach efforts to providers, often producing incomplete information. They needed a partner familiar with their operations to help apply a digital process solution based on high automation technology.