Maximizing Salesforce Value in Contact Centers

We maximize your Salesforce investments from license and functional utilization to cost-effective implementations, upgrades, and support that reduce customizations and overall TCO.

Our execution model ensures that we produce deliverables every two weeks, ensuring business relevance to changing requirements.

By combining Contact Center Operations with Salesforce Application Support, we can ensure seamless adoption, self-help, training, and upgrades. Our combined SLA’s across operations and technology accelerate the execution of your rollouts while aligning our fees directly to your business goals.

Our Lightning upgrade framework & execution ensures that you get the best value from a functionality and business process optimization perspective as well as reducing the level of custom code.

Our Agent Enabler solutions built on the Salesforce eco-system increases automation while guiding better decision making enabling a full view of the customer on a single system.