113 Insights Under
Restaurant Management Software Company Transforms Their Troubleshooting to Drive Customer Satisfaction
This point-of-sales provider enhanced their customer satisfaction scores and first-call resolutions with a team of supportive experts from Sutherland.
Floral-Gifting Expert’s Topline Revenue Blooms With Sutherland’s Flexible Staffing Solutions
With Sutherland as their single partner to support customer service during the busiest holiday periods, this premier florist saved significant staffing costs while enhancing customer satisfaction scores.
5-Star Finance and Administration for a Top 3 Middle East Airline
How a Oneworld Alliance airline reduced processing costs and fast-tracked reporting with intelligent automation.
Top 10 Public Accounting Firm Counts on Sutherland for Client Services Capabilities Expansion
Explore how Sutherland worked to establish a global delivery center and introduce AI capabilities across this client's financial advisory services.
A Scandinavian Airline Takes Customer Experience to New Heights
Airline carrier partners with Sutherland to boost agent abilities, grow ancillary sales, and streamline the refund claims process.
Activision Boosts Testing ROI by 50% with CloudTestr
Leading video game brand Activision used Sutherland's CloudTestr to enhance testing efficiency, tackling system challenges and ensuring unmatched gaming experiences.
Finance Corporation Boosts Sales by 30% with Salesforce Automation
Learn how a finance cooperative grew sales 30% by automating its lead generation and testing platforms.
Global Electrical Manufacturer Slashes False Warranty Claims by 80%
Learn how our client increased supply chain transparency, boosted sales, and enhanced product quality with Sutherland's digital supply chain solution and ERP integration.
Leading Battery Manufacturer Saves 35% of Annual Costs with ITAR
Learn how a top battery manufacturer teamed up with Sutherland to streamline operations, save annual IT costs, bolster compliance, and enhance efficiency.