78 Insights Under
Banking & Financial Services
Customer Insight and AML Compliance: Two Sides of the Same Coin?
It's time to optimize the AML-KYC function. To do this, organizations need to use data to identify customers and avoid redundant requests for information.
Transforming AML Compliance: A New Customer-centric Model for Managing Risk
Running a sprawling AML/KYC program to keep pace with compliance, but still struggling to identify the risk level of each customer?
It doesn’t have to be that way.
Sutherland Robility™ Increases Efficiencies for Leading Lending Platform
Sutherland helps leading lending platform increase efficiency with Sutherland Robility™ bots.
OneTrust "Locks In" a Sutherland Automation Solution
See how a major mortgage lender is processing 2,000 transactions monthly while cutting 160 personnel hours off its rate lock process leveraging Sutherland automation technology.
Order-To-Cash From A Customer’s Perspective: It’s Not About Orders, It’s About Customers
The Order-to-Cash process becomes “Customer-to-Cash” when you put customer experience at the center
A Fintech's Path To Customer Experience Success
Partnership is a path for Fintechs to achieve end-to-end process automation, excellent transformative customer experiences, cyberthreat protection, and staying lean while growing.
3 Steps To Transform Financial Services Customer Experience
Follow this blueprint to financial services CX transformation. AI, process automation and data analysis help modernize legacy systems, channel communications and improve customer relationships.
Effective Customer-To-Cash Saves Time & Money & Prepares For Uncertainty
Infographic: Optimizing the Customer-to-Cash (C2C) process better prepares a business to respond to market conditions while better understanding its customers
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