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Customer Interaction Services
5 Ways Brands Can Be More Human in a Virtual World
The customer journey is increasingly consolidated on digital channels. That means modern brands must learn to be more human in their customer interactions mediated through screen, keyboard, headset, or chatbot.
Sutherland Carebot: Enabling HR Help Desks and Customer Care Teams Amid COVID-19
Enabling HR Help Desks and Customer Care Teams Amid COVID-19
3 Ways Augmented Reality Can Bring Your Customer Experience to Life
Augmented reality (AR) is giving companies the power to create compulsory customer experiences by manipulating a person’s view of reality with computer-generated images.
Sutherland and Google Cloud Help You Rapidly Respond to Changing Market Conditions
Google Cloud and Sutherland help you rapidly respond to evolving market needs, elevate your customer experience, and create new value, so you can become a leader in your market by helping your customers succeed.
Sutherland Named Managed Service Provider (MSP) for Google Cloud Platform
Sutherland was named a managed service provider for the Google Cloud Platform (GCP.) Read more about the partnership here.
Voice in the Enterprise Lending Welcome Helping Hand to Employees
When it comes to how employees get work done in the enterprise, voice tech is taking siege and changing the way we do even the most basic of tasks.