26 Insights Under
Travel Transportation Hospitality and Logistics
Transforming Travel: The Power of AI-Driven Customer Experience
Unleash the potential of AI in travel and logistics to create unforgettable, personalized, and streamlined experiences. Learn more in our webinar!
Phocuswright 2023: Sutherland Insights on the Evolving Travel Industry
From outdated systems to modern technologies, learn about the benefits of automation, data-driven personalization, and the significance of AI in improving customer experiences for the travel industry from Zolon Wilkins, Sutherland's Vice President for Travel, Transportation, Hospitality, and Logistics.
HFS Horizon Report Puts Sutherland in Horizon 3 Category for Most Advanced THL Industry Service Providers
Sutherland’s excellence in service delivery, digital innovation, and collaboration make it a standout service provider for THL companies, report finds.
HFS Horizons Report Puts Sutherland in Horizon 3 Category for the Most Advanced Travel Industry Service Providers
An independent report says Sutherland exemplifies the qualities of an advanced digital transformation partner for the THL Industry.
5-Star Finance and Administration for a Top 3 Middle East Airline
How a Oneworld Alliance airline reduced processing costs and fast-tracked reporting with intelligent automation.
Outcome-Based Cloud Migration Halves Global Manufacturer’s IT Support Costs
Learn how Sutherland helped streamline operations, improve agility, and minimize outflows through its zero-cost cloud migration pricing model and managed services support.
Digitizing Skoda’s Customer Service to Improve Resolutions and Cost Efficiency
Skoda uses Sutherland’s ServiceNext to boost the engagement and productivity of its customer service organization.
A Scandinavian Airline Takes Customer Experience to New Heights
Airline carrier partners with Sutherland to boost agent abilities, grow ancillary sales, and streamline the refund claims process.
Taking Flight: How Generative AI Has Become a Runway for the Airline Industry's Transformation
Learn how generative AI is transforming the airline industry, driving new efficiencies and enhancing the overall experience for employees and passengers to deliver better business outcomes.
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