Intuitive technology solutions that kick-start your digital transformation journey.

As a next-gen technology integrator, Sutherland translates customers’ needs by bringing together process, cloud computing, data insights and systems into best-in-class customer experiences.

When you chose to work with Sutherland tech services, you get to leverage the deep industrial insights resulting in speed of introducing your product and services to market. We help you remain agile to your customers’ needs by providing you the elasticity to solutions through our in-house proprietary platforms and frameworks. Our solutions are intuitive and crafted by industry experts, ensuring adoptability and increased consumption.
Advisory Services

Advisory Services

Step one to a transformation journey is to help you define your IT limitations and layout the right roadmap to extend, customize, modify, or replace your infrastructure and applications.  Offerings include:

Assessment Services 

Program Management

Technology Advisory

Strategy & Roadmaps

Agile, Scrum, and DevOps

Data Services

Data Services

Get more from your data. Our Data Services helps you integrate, transform, and manage your data. Our data services is analytics empowered, providing actionable insights for your data.  Offerings include:

Enterprise Data Management
Resolving the common business challenge faced by organizations to have a unified view of data from different sources, our Enterprise Data Management brings data from structured, unstructured, streams, and feeds on to ONE platform. Leveraging the power of Analytics, Robotics Process Automation, and world-class multi-mode Visualization, you can now get real-time actionable insights from your data from across multiple dimensions and parameters.   Our Data Management offerings include:

    • Master Data Management
    • Data migration
    • Enterprise Data Hub
    • API services
    • SMART MIS

Data ETL

Operational Analytics & MIS

Application Services

Application Services

An increasing license cost by product companies has been driving the need for innovative rapid application development that matches the ever-evolving business complexity and technology needs at lower costs. Clients have embraced custom development as key differentiator to run some of their internal applications, however many of the custom developed applications are legacy on older technology and need to be migrated or re-engineered to newer technology. We enable our clients to rapidly deliver robust applications into the market at lower cost and higher quality through matured development, effective quality control, efficient release management, maintenance/support services and consultative roadmap planning. Offerings include:

Digitization & Automation Services

    • Smart workflow
    • Process automation
    • Digitization @ source
    • Unified customer view

User Engagement Services

    • Mobility
    • CX transformation
    • Digital design
    • Intelligent UX
Product Services

Product Services

Leverage our proprietary Platforms, Technology and IPs to accelerate your time to market. Our solutions thrive on Cloud, Digital, deep industry knowledge, driving operational excellence and enabling sustained growth for your organization. Sutherland's flexible engagement models help you serve your customers faster and remain agile through the value chain to respond to your customer’s preferences. Offerings include:

Product Value Engineering
Companies around the world have revolutionized the way their technology infrastructure is built and maintained, and how their product is developed and brought to market in an agile way. Integrating Development and Operations with focus on steadfast delivery, while your extended teams rapidly design, develop, integrate, test, deliver, monitor, and provide support to your product. Our Product Value Engineering services include:

    • Product development
    • Testing and quality assurance services
    • Product release management
    • End of life support
Cloud/MSP Services

Cloud/MSP Services

Our cloud adoption and consumption services are customized to where you are in your cloud transformation journey, including:  considering cloud, in-transition, and transformed in cloud. Offerings include:

Cloud Adoption

Consumption

Cloud Migration

Cloud Consulting & Advisory

Support Services

Support Services

With a focus on availability and increased adoption, our technology support services will be your one stop shop for your IT needs.

We understand the importance of having a zero-downtime and providing complex and hybrid support for business continuity. Sutherland provides proactive, reactive, onsite and remote IT support enabling you to simplify and streamline your IT support management through a single point of contact. Offerings include:

DevOps

Managed Services

Specialized Service Desk
The service desk is the heart of effective IT service management and a key pillar of Sutherland's Support business. Our automation empowered service desks are customized for verticalized support across industries. Our focus is to provide seamless user-based experience throughout the support process. We deliver high-quality service desk support around the clock and around the world. At the forefront of innovation, our multilingual, multi-location, multichannel approach means that your workforce is supported in the right language, from the right location, at the right time with the right tools, processes and technology. Our Service Desk features include:

    • Chat bots / Voice bots
    • Process Automation
    • Predictive Analytics
    • Zero Incident Framework

B2B Technical Support
Experience differentiated B2B Technical Support services that bring “First Meaningful Response” to your customers. Our support platform can add to your existing ecosystem with Analytics, Machine Learning, Knowledge Management, and Collaboration capabilities.  Our B2B Technical Support offerings include:

    • Product Support - Multichannel support, case management, and knowledge management
    • Implementation Services - Project Management, configuration, set up, and go-live
    • Hardware/Software support