ROCHESTER, NY – September 5, 2017 – Sutherland, a leading global process transformation company, has received the prestigious Verego Corporate Social Responsibility (CSR) certification in multiple locations around the world.

Verego began a social responsibility standard (SRS) assessment at seven Sutherland offices in 2014, and has now bestowed its CSR certification at all of those sites in four social responsibility standard (SRS) areas: leadership, ethics, people and environment.

“Over the course of our assessment, we have tracked distinct improvements in Sutherland's approach to corporate responsibility,” Verego Senior Certification Assessor Carole Kerrey said. “The organization has improved how it monitors the health and safety of its employees, strengthened human rights standards for suppliers, and improved the tracking of its environmental impact for both pollution and habitat.”

Sutherland head of Communication, Engagement & Corporate Responsibility Melanie Wheeler echoed Kerrey’s sentiment: "The Verego certification exemplifies Sutherland's commitment to leading the way in corporate responsibility. As a company, we are dedicated to setting an example in the areas of leadership, ethics, people, and environment.”

The Verego CSR designation is an important distinction that demonstrates to partners and the industry at large that Sutherland conducts business in a highly ethical and humane way, and that it has already been vetted and recognized as a socially responsible global organization. The certification cultivates confidence and trust from other global companies.

"To verify our suppliers operate using best practices in CR, Microsoft has implemented a Responsible Sourcing program,” said Microsoft Chief Procurement Officer Mike Simms. “We work to systematically and continuously improve the sustainability of our partners and suppliers, recognizing a number of certification schemes such as ISO 14001, SA 8000, and Verego SRS. The Verego SRS Certification process adds another useful new tool to our procurement team’s risk mitigation toolbox, reducing our auditing costs while at the same time enabling our suppliers to improve.”

Created in 2012, Verego developed its SRS standard in accord with other prominent world standards such as the Global Reporting Initiative and the UN Global Compact. Learn more about Sutherland’s certification and the Verego SRS standard here.


About Sutherland
As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the rigor and precision of process expertise. Sutherland has been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years.

Media Contact
Steve Smith, Sutherland