Industry: Banking and Financial Services | Services: Digital Engineering Services
Client Overview
Vertex, a major global provider of tax compliance solutions with over US$570 million in revenue in 2023, operates internationally across complex systems. Testing customizations and integrations posed a growing challenge due to fragmented processes and reliance on manual testing
The Challenge
Manual Testing Hindered Feature Velocity and Quality
Vertex relied heavily on manual testing across its multi-system processes, resulting in poor test coverage, resource strain, and delays. This not only sapped internal capacity but also jeopardized solution reliability—threatening feature rollouts and user confidence
Sutherland Solution
Cloudtestr Powers Ai-enabled, Continuous Quality Automation
Sutherland performed a proactive impact analysis on upcoming Workday HCM and ERP releases to ensure comprehensive coverage. Then, they implemented CloudTestr, an AI-powered, no-code continuous testing platform delivered via an ‘as-a-service’ model. CloudTestr enables automated release validation, real-time monitoring of performance and security, and built-in audit documentation—combined with Sutherland’s reusable libraries and domain expertise for rapid deployment.
The Outcome
Quality Assured, Feature Velocity Unleashed
Through continuous quality automation, Vertex attained 100% defect-free releases, slashed test execution time by 72%, and validated quarterly patch releases in less than two days. As a result, feature adoption speed effectively doubled, enhancing reliability and user confidence.
KEY OUTCOMES
Defect-free releases through automated validation
Faster new feature adoption rate
Reduction in test execution time and effort
