Sutherland helps Middle Eastern airline implement a passenger revenue accounting platform with Sutherland altra®
The Challenge
Reducing Manual, Repetitive Processes
Our client is a leading Middle Eastern airline and national carrier that serves approximately 10 million passengers annually to 50 destinations across 27 countries.
This airline was running its revenue accounting process on a legacy system that was unable to keep pace with the company’s growth and expansion. Month-end closures were delayed and interline transactions were presenting a complexity the existing system could not handle. As a result, the volume of transactions that needed human intervention was continuously increasing — adding delays, errors and costs. The airline was looking for a robust feature-rich and future-proof passenger revenue accounting system. One additional challenge was finding experienced revenue accounting talent in the region, so the platform they chose needed to be extremely user friendly and serve as the foundation for their vision of a passenger accounting center of excellence.
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Services
Sutherland altra®
Industry
Travel, Transportation, Hospitality & Logistics
