Software, Security, Cloud, Applications and SaaS
Enabling Cloud, Security Software, Applications and Software as a Service providers and Enterprises drive growth by maximizing customer adoption and renewal.
Are You Liked and Subscribed?
The Route to Retention
Sutherland accelerates your growth by building integrated cloud-based solutions that leverage intelligent automation, process engineering and applied AI. We help optimize customer retention and uncover business insights that drive growth in both Subscription and Licensing based models.
Key Benefits
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Transform the customer lifecycle from onboarding through renewal to increase adoption and customer retention while reducing cancellation, refunds and overall customer churn.
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Evolve support models to accommodate interoperability challenges.
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Leverage intelligent automation for product testing and for root cause analysis of malfunctions.
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Easily migrate customers from legacy products and support to set up on new platforms.
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Offset support costs and identify additional sources of revenue.
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Our design services enable a human-centric approach to digital transformation. Whether it is solving challenges along the customer journey, improving digital channels, or identifying new service opportunities—we provide an exceptional foundation that puts your customers first.
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Sutherland helps software providers harness the power of big data by using analytics and modeling. Our solutions, like Sutherland CX360, provide a deeper understanding of customer behavior, increase customer adoption and renewals, and expand share of wallet.
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We help organizations take control of their content. From social media platforms to community support and reviews management, we tailor our services to meet individual client needs.
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Our IT Services leverage decades of business process knowledge in digital technologies to enable best-in-class customer experiences. Partnering with us gives you direct access to our deep industry expertise, innovative digital technology solutions, and flexible engagement models. By simplifying processes, we help you stay agile, so you can serve your customers better and faster.
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Sutherland helps customer success teams increase adoption through analytics insights as well as improve consumption, expansion, and renewal growth with proactive service and offers.
Digital Transformation Services
Products & Platforms