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Digital Transformation Solutions in the Logistics Industry

End-to-end solutions to help logistics organizations drive revenues, optimize costs, and enhance experience.

“The partnership with Sutherland has enabled us to become more profitable, with more cash collected and write-offs reduced and, most importantly, improved the customer experience.”
James Paul - Technical Director, DHL

Cost dominates the agenda for logistics service providers. To address their needs, they seek a comprehensive and flexible suite of services that  minimizes non-value-added activities, reduces operating costs, increases  customer responsiveness, and enhances bottom-line performance and cost  competitiveness.

Our comprehensive and flexible suite of services for the industry leverages RPA and AI/ML to connect Sales, Service and Back Office Operations for Cargo & Logistics companies operating in various modes of transportation. With specific focus on service experience for end-Customer, we leverage best in class practices and tools to generate, assure and account revenues while optimizing cost.

The Sutherland Difference

Domain Expertise

Years of experience across core sectors of the logistics industry

Analytics & AI

Unlock market potential by enabling faster, contextualized decision making

Total Digital Transformation

Tailored end-to-end solutions drive digital transformation by leveraging our full suite of capabilities. 

Cargo & Logistics Services

Air

  • Billing
  • Cargo Audit
  • Cargo Revenue Accounting
  • Cargo Sales & Services
  • Data Capture Services for Airlines & Handling Agents

Digital Freight Forward

  • Cargo Sales & Service
  • Collections
  • Pre-shipment Clearance

Trucking

  • Data Capture Services
  • Drive Safety Journey & Asset Management

Marketplaces

  • Cargo Sales & Service
  • Collections
  • Pre-shipment Clearance

Ready to Talk?

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Case Study

Global Courier Boosts Payment and Collection Efficiency With RPA

Our Results

1 %

Cost Reduction

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