- Business Process Transformation
- Digital Transformation
Like many health plans grappling with the Affordable Care Act’s mandates, our client needed to reengineer their current processes to reduce costs and improve turnaround time. And to do that, they needed wholesale process automation. But to realize automation’s full benefits, the client wanted to work with a vendor offering more than a cookie-cutter, single-issue solution that automated only one area and was based on a transactional payment model. Instead, the client needed a partner. One with the qualified personnel and targeted experience necessary to help identify opportunities for automation, implement solutions across service lines, improve those solutions over time to outpace market forces, and craft contracts that would allow savings to flow directly to the client.