Infographic | Insurance
Digital Direct-to-Consumer (D2C) is showing the fastest growth in insurance, with an estimated market value of around $29 billion.
MAY 30, 2021
Sutherland partnered with a Life & Annuities insurer to digitally transform policyholder services over a 15-year growth journey marked by multiple acquisitions
Learn how a hyper growth small commercial insurer was able to scale, through a unique operating model solution and a set of digital accelerators, reducing the cost to serve and uplifting customer experience.
Leveraging our 3A Blueprint (Analyze, Automate, Augment), we carefully crafted a near-shore solution anchored by empathy, transparency, and customer satisfaction – while increasing productivity and shrinking expenses.
Drive Intelligence and Speed through Sutherland Connected Underwriting - An automated, AI driven Underwriting Solution for Commercial Insurance
Hyperautomation can be used in a variety of ways in the insurance industry, now and in the future. Learn about hyperautomation can help transform the insurance sector.
How insurers are embracing digitization in underwriting.
How the new Ushur and Sutherland partnership powers cutting-edge digital transformation strategies to improve customer experience
The typical insurance company operational landscape is fraught with manual processes that can be eliminated, as efficiencies are gained, with intelligent automaton and AI.
How to Fast Track D2C Insurance Excellence
Selling insurance direct to consumers isn’t a cinch. That said, it’s also highly doable
Insurers adept at D2C have charged ahead. Don’t let your policy acquisitions get left in the dust.
Integrating new technology with your current claims process can create complexity and risk. It needs careful planning, evaluation of dependencies and an analysis of all possible results.
Adoption of artificial intelligence (AI) for insurance claims processing surged this past year, helping carriers keep pace with volume increases in the past 18 months — all without driving up operational costs.
When an insurer's digital transformation includes AI, claims processing costs can fall as much as 50 percent. And no wonder - AI enables them to navigate the claims lifecycle with greater speed, accuracy, and economy to deliver significant value. Why settle for less?
A large number of insurers have now opened-up some form of direct-to-consumer (D2C) channel, but many still face challenges and aren’t realizing the full potential of their investment. Others are increasing their investment in the direct online sales channel already part of their business. Often, these efforts complement recent investments in remote claims handling and greater underwriting automation.
What are the barriers that typically stand in the way of an insurer opening an effective digital direct-to-consumer (D2C) channel? Learn more today!
See how Sutherland helped a provider of global supplemental insurance streamline their pre-qualification sales funnel with conversational AI.
Read how Sutherland increased productivity and reduced overall costs for an international underwriter using Sutherland Robility.
Do you have a single source of truth to manage and mitigate the risk associated with your auto loan asset portfolio? With auto loan delinquencies trending at record highs, leading banks are aspiring to empower their decision makers across origination, risk management and collections to gain a 360-degree view of their auto loan customer portfolio. Such a single source of truth allows decision makers to proactively manage delinquency risk and run effective collection operations to mitigate that risk.
Standard Insurance offers a comprehensive line of products, including individual disability insurance, group insurance, and retirement plans. It’s their mission to foster a trusted culture of caring.
Discover how Sutherland helped Guardian Group improve its overall customer experience as part of their company-wide business transformation initiative.
In this insurance digital transformation case study, our design thinking practice drives impactful results to the client's bottom line and customer experience.
Discover how Sutherland's cloud-based solutions reduced labor costs for Guardian Group, improving operational efficiencies among back-office functions.
Leading Caribbean life insurance provider Guardian Group needed to better its operational efficiencies and back-office functions, but it also had to improve its customer experience. Guardian Group tapped Sutherland for its cloud-based solutions to address all its needs, and the solution included a Customer Relationship Management component.
Sutherland's automation solutions can alleviate inefficiencies and save money. Read how we helped Guardian Group reduce its manual efforts by 20%!
Read how Sutherland helped a large supplemental insurance company improve their remote engagement with a successful work-from-home solution.
View our case study on how Sutherland helped a top US auto insurance company drive smart, actionable and scalable solutions with applied analytics.