-
Reimagined smart home customer support.
TOP 3 MEDIA & COMMUNICATIONS PROVIDER
-
Strengthened customer experience & operational efficiency.
Multinational Insurance company
-
Improved call resolution & employee satisfaction.
leading pet SPECIALTY retailer
-
Improved support with omnichannel customer engagement.
Fortune 500 Communications Technology Manufacturer
-
End-to-end customer lifecycle management.
Leading Prepaid Card Provider
-
Social media enabled and custom designed contact management system.
Data Storage and PC Component Manufacturer
-
Streamlined workflows with intelligent automation.
Multinational Computer Technology Company
-
Cut operating costs with transformational tech support services.
TOP 3 MEDIA & COMMUNICATIONS PROVIDER
-
Exceptional boost for customer retention and loyalty.
Leading US-Based Movie Theater Chain
-
Personalized shopping experience with predictive analytics.
Leading North American Fashion Brand
-
Increased customer satisfaction and reduced costs using voice biometrics.
Leading Middle East Bank
-
Streamlined and enhanced overall patient experience.
regional hospital in southern illinois
-
Reduced call volume using digital assistants.
Leading Gaming Console Provider
-
Improved compliance and safety record via real-time asset and journey tracking.
Leading Global Oil Exploration Company
-
Optimized campaign management and customer engagement.
Leading US-Based Movie Theater Chain
-
Reduced turnaround times, increased quality scores for claims processing.
Self-Governing British Overseas Territory
-
Improved customer service through social media engagement.
leading pet specialty retailer
-
Reduced costs and improved turnaround time.
Top Five Health Plan
-
Greater control and transparency through business process transformation.
Leading Fuel Refiner and Distributor
-
Rapid growth fueled by improved revenue collections.
Large Healthcare Network
-
Improved after-sale services and reduced costs.
Market Leader in Quality Control Equipment
-
Drove efficiency and cost savings via seamless process transformation.
Largest Scandinavian Airline
-
Improved workflow and productivity through Business Process Transformation.
regional hospitals in southern california
-
Improved customer experience and new revenue streams.
Leading SaaS Security Provider
-
Improved governance and process effectiveness via automation and analytics.
International Freight Logistics Company
-
Decreased errors and increased diagnostic accuracy for demanding customers.
Global Healthcare Technology Provider
-
Scaled customer care operations and improved customer experience.
leading pet specialty retailer
-
Transformed revenue cycle processes for real bottom-line results.
LARGE HEALTH SYSTEM IN NORTHEAST US
-
Increased customer satisfaction and reduced cost through intelligent automation.
Top 3 Media & Communications Service Provider
-
Applied analytics to drive smart, actionable, and scalable solutions.
Top US auto insurance company
-
End-to-end mortgage servicing resolves multiple severe backlogs within 90 days
A US government insurance program in the mortgage industry
-
Improved accuracy and process with automation
Largest insurance company in Italy
-
Mortgage Consulting Team’s Best Practice Recommendations Help Transform Lender’s Business Operations
A realtor captive mortgage lender
- UPDATE LATER
-
The means are complex.
The ends are exceptional.
Rigorous process combined with human-centered design creates solutions that defy complexity and streamline business. It’s process designed for people, by people. It’s what we do.